Tag: <span>outsourcing</span>

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Availability of Language Skills for BPO in Albania
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Availability of Language Skills for BPO in Albania

Albania is among those countries that benefit BPOs the advantages that the industry is looking for. Besides the geographic position, the ease of doing business, and linguistic diversity, Albania offers an education system that feeds the needs of the BPO sector. The Albanian education system defines that a foreign language is part of the school...

ICT and Accommodation, Top Performing Services in Q3
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ICT and Accommodation, Top Performing Services in Q3

TIRANA, December 16 The hospitality industry and the information and communication technology services had the best performance in terms of employment and wage index during the third quarter (Q3), 2019. The Institute of Statistics (INSTAT) confirmed that both sectors saw a growth in employment respectively by 24 percent and 17.5 percent. These are the only...

First Call-Center Collective Agreement Signed
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First Call-Center Collective Agreement Signed

TIRANA, November 14 The Union of the Albanian Post and Telecom signed on Thursday the first collective bargaining agreement (CBA) in the call-center sector. This is an important achievement for the sector that provides jobs to a young workforce of over 30,000 people. If you found this article while searching for call center services in...

Who Are Albania’s Top 10 Largest Employers?
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Who Are Albania’s Top 10 Largest Employers?

TIRANA, October 28 It’s no news that Albania’s top ten employers represent call centers and footwear and textile manufacturers. According to data from the General Directorate of Taxation, five of Albania’s top ten employers are footwear and garment manufacturing companies, while two out of ten represent call centers. The list published by Scan TV included...