Category: Outsourcing

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First Call-Center Collective Agreement Signed
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First Call-Center Collective Agreement Signed

TIRANA, November 14 The Union of the Albanian Post and Telecom signed on Thursday the first collective bargaining agreement (CBA) in the call-center sector. This is an important achievement for the sector that provides jobs to a young workforce of over 30,000 people. If you found this article while searching for call center services in...

Albania has Lowest Corporate Income Tax for ICT Companies among WB6
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Albania has Lowest Corporate Income Tax for ICT Companies among WB6

TIRANA, November 13 A comparative matrix of incentives for investments in the countries of the Westerns Balkans (WB6) drafted and published on Tuesday by Albania Investment Council in cooperation with Aida confirms that Albania has the lowest corporate income tax rate for all companies whose activity is software production and development. More specifically, the corporate...

Why Outsourcing to Albania?
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Why Outsourcing to Albania?

TIRANA, November 7 As Peter Drucker says: “Do what you do best and outsource the rest.” Where? This depends on many factors, but here you can find the reason why Albania, maybe you never heard about it, can be the best market for outsources services. Located in the Mediterranean region, Albania could represent a hot...

2019 Trends in European ICT Market
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2019 Trends in European ICT Market

TIRANA, April 26 The 2019 outlook for the European ICT industry looks favorable with investments and budget growth. Automation and cloud infrastructure seems to be the 2019 megatrends for European companies in the ICT market. A recent survey by computer-weekly confirmed that some 841 respondents from the ICT sector in France, UK, Ireland, Germany, Austria,...