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Albania Keeps Unchanged Position on Global Innovation List
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Albania Keeps Unchanged Position on Global Innovation List

TIRANA, September 3 Albania ranks 83rd among 131 economies featured in the annual Global Innovation Index (GII), 2020 released on Wednesday. Albania maintained the same position as in 2019 and 2018. The index defines the ranking of world economies based on their innovation capabilities. More specifically, it takes into consideration 80 indicators that are grouped...

Why Do Foreign Companies Relocate to Tirana?
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Why Do Foreign Companies Relocate to Tirana?

TIRANA, August 17 The Albanian capital remains the favorite destination for foreign companies and joint ventures that decide to relocate to the country. Based on the data provided by the National Business Center, about 65.7 percent of foreign companies are based in Tirana, Scan TV reported. According to the National Business Center, 6,443 companies out...

Availability of Language Skills for BPO in Albania
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Availability of Language Skills for BPO in Albania

Albania is among those countries that benefit BPOs the advantages that the industry is looking for. Besides the geographic position, the ease of doing business, and linguistic diversity, Albania offers an education system that feeds the needs of the BPO sector. The Albanian education system defines that a foreign language is part of the school...

Albania to Ease Foreign Workers Hiring Process
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Albania to Ease Foreign Workers Hiring Process

TIRANA, March 2 Albania’s immigration laws are expected to undergo a shake-up to widen the doors for migrant workers. It was Prime Minister Edi Rama who said during Monday’s Parliamentary session that the available workforce is not enough to meet labor demand. Hence he added that the process of hiring foreign employees will be simplified....

First Call-Center Collective Agreement Signed
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First Call-Center Collective Agreement Signed

TIRANA, November 14 The Union of the Albanian Post and Telecom signed on Thursday the first collective bargaining agreement (CBA) in the call-center sector. This is an important achievement for the sector that provides jobs to a young workforce of over 30,000 people. If you found this article while searching for call center services in...

Why Outsourcing to Albania?
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Why Outsourcing to Albania?

TIRANA, November 7 As Peter Drucker says: “Do what you do best and outsource the rest.” Where? This depends on many factors, but here you can find the reason why Albania, maybe you never heard about it, can be the best market for outsources services. Located in the Mediterranean region, Albania could represent a hot...

Who Are Albania’s Top 10 Largest Employers?
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Who Are Albania’s Top 10 Largest Employers?

TIRANA, October 28 It’s no news that Albania’s top ten employers represent call centers and footwear and textile manufacturers. According to data from the General Directorate of Taxation, five of Albania’s top ten employers are footwear and garment manufacturing companies, while two out of ten represent call centers. The list published by Scan TV included...

Italian Service Outsourcing Group Comdata to Expand in Albanian Market
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Italian Service Outsourcing Group Comdata to Expand in Albanian Market

TIRANA, September 13 The Multinational Italian Company Comdata Group, one of the biggest call-center enterprises in the neighboring country and one of the five key players in Europe for BPO entered the Albanian market, Monitor magazine reports. Comdata purchased one of the companies of Sestante Holding which owns Intercom Data Service (IDS), We Web, and...