Tag: <span>BPO</span>

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Albania’s BPO Industry Has Potential to Enter UK Market
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Albania’s BPO Industry Has Potential to Enter UK Market

TIRANA, February 18 ‘Albania has great potential to be a successful outsourcing case in the UK market, especially in e-commerce, data entry, and ITO.’ This is one of the key findings of a market research report on the Business Process Outsourcing (BPO) industry conducted by the Fiber group with the support of Risi Albania. Fiber...

Albania E-commerce Witnessed 20% Growth During COVID-19
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Albania E-commerce Witnessed 20% Growth During COVID-19

TIRANA, January 11 The COVID-19 crisis accelerated the growth of e-commerce among businesses and customers by 20 percent in Albania, a World Bank (WB) survey confirms. While e-commerce dates back to about 40 years in its earliest form, the industry is still in its infancy stage in Albania. Different models of e-commerce were fast to...

Albania Okays Delay of One Year for Strategic Investment Proposals
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Albania Okays Delay of One Year for Strategic Investment Proposals

TIRANA, December 3 The Albanian Parliament approved a one-year extension to the term for the submission of strategic investment projects. The conclusion achieved during Thursday’s plenary session defines that the deadline for implementation of the law on strategic investment will be postponed to December 21st, 2021. This means that companies and subjects interested in obtaining...

Albania’s English Proficiency Improves
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Albania’s English Proficiency Improves

TIRANA, November 23 Albania, known for its foreign language skills performance, is continuing to improve when it comes to English-speaking proficiency, a recent ranking confirms. The recently released annual English Proficiency Index shows Albania is continuing its progress among English-speaking countries. Albania ranks 43rd among 100 countries where English is not a national language and...

Albania Keeps Unchanged Position on Global Innovation List
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Albania Keeps Unchanged Position on Global Innovation List

TIRANA, September 3 Albania ranks 83rd among 131 economies featured in the annual Global Innovation Index (GII), 2020 released on Wednesday. Albania maintained the same position as in 2019 and 2018. The index defines the ranking of world economies based on their innovation capabilities. More specifically, it takes into consideration 80 indicators that are grouped...

Why Do Foreign Companies Relocate to Tirana?
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Why Do Foreign Companies Relocate to Tirana?

TIRANA, August 17 The Albanian capital remains the favorite destination for foreign companies and joint ventures that decide to relocate to the country. Based on the data provided by the National Business Center, about 65.7 percent of foreign companies are based in Tirana, Scan TV reported. According to the National Business Center, 6,443 companies out...

Availability of Language Skills for BPO in Albania
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Availability of Language Skills for BPO in Albania

Albania is among those countries that benefit BPOs the advantages that the industry is looking for. Besides the geographic position, the ease of doing business, and linguistic diversity, Albania offers an education system that feeds the needs of the BPO sector. The Albanian education system defines that a foreign language is part of the school...

Albania to Ease Foreign Workers Hiring Process
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Albania to Ease Foreign Workers Hiring Process

TIRANA, March 2 Albania’s immigration laws are expected to undergo a shake-up to widen the doors for migrant workers. It was Prime Minister Edi Rama who said during Monday’s Parliamentary session that the available workforce is not enough to meet labor demand. Hence he added that the process of hiring foreign employees will be simplified....

First Call-Center Collective Agreement Signed
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First Call-Center Collective Agreement Signed

TIRANA, November 14 The Union of the Albanian Post and Telecom signed on Thursday the first collective bargaining agreement (CBA) in the call-center sector. This is an important achievement for the sector that provides jobs to a young workforce of over 30,000 people. If you found this article while searching for call center services in...

Why Outsourcing to Albania?
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Why Outsourcing to Albania?

TIRANA, November 7 As Peter Drucker says: “Do what you do best and outsource the rest.” Where? This depends on many factors, but here you can find the reason why Albania, maybe you never heard about it, can be the best market for outsources services. Located in the Mediterranean region, Albania could represent a hot...