Call Centres’ Law Won’t Affect Consolidated Companies

TIRANA, December 9

The chairman of the Albanian Chamber of Trade and Industry, Nikolin Jaka declared on Friday for the Albanian Telegraphic Agency that the adoption of the law on call centres by the Italian Senate is not going to have a negative impact on consolidated companies in Albania.
Differently from what the media reported about the fact that this law could lead to loss of 25,000 jobs in Albania, Jaka said that based on the data collected so far and discussions with the Albanian government, there will be no major job cuts.
“The effects of this law will not be immediate while the implementation of the law is not foreseen to cause major job loss,” Jaka said.
According to him, the law aims at strengthening the rules and increase control on the service the delocalized call centres provide mostly to Italian consumers.
In other words, Jaka highlighted that the law may have negative consequences for unestablished companies and not for the major ones.
The Italian Senate adopted on Wednesday the 2017 budget, which includes the above mentioned law.

News Source: ATA

Photo Credit: Wikimedia